Privacy Policy | Spin Casino Canada

At Spin Casino Canada, protecting the privacy and personal information of our players is a top priority. We are fully committed to providing a safe, secure, and transparent online gaming environment for all Canadian players. This Privacy Policy outlines how Spin Casino Canada collects, uses, protects, and shares your personal information. By using our website and services, you agree to the terms described in this Privacy Policy.

1. Who We Are

Spin Casino Canada is a leading online gaming platform, providing a wide range of casino games, live dealer options, and exciting promotions to players across Canada. We operate under strict licensing regulations and adhere to international standards for privacy and data protection.

2. Information We Collect

Spin Casino Canada collects personal information to provide a safe and personalized gaming experience. The types of information we collect may include:

  • Full name

  • Date of birth (to verify age eligibility)

  • Contact details (email address, phone number, mailing address)

  • Account login details (username and password)

  • Payment and banking information

  • Identification documents (for account verification purposes)

  • Gaming activity and transaction history

  • Device and browser information

  • IP address and location data

  • Communication records with customer support

We only collect information necessary to provide our services, comply with legal obligations, and enhance your gaming experience at Spin Casino Canada.

3. How We Use Your Information

The information collected by Spin Casino Canada is used for legitimate purposes, including:

  • Verifying your identity and ensuring you meet legal age requirements

  • Setting up and managing your account

  • Processing deposits and withdrawals securely

  • Providing customer support and responding to inquiries

  • Sending important account and service updates

  • Personalizing your experience and offering relevant promotions

  • Ensuring compliance with legal and regulatory obligations

  • Detecting and preventing fraud, money laundering, and other security threats

  • Monitoring gaming activity to promote responsible gambling

We will never sell your personal information to third parties for marketing purposes.

4. Sharing Your Information

Spin Casino Canada may share your personal information in limited circumstances, including:

  • With trusted third-party service providers who assist us in delivering our services (e.g., payment processors, software providers, identity verification agencies)

  • With regulatory and law enforcement authorities when required by law or to protect our legal rights

  • In cases of suspected fraud, illegal activity, or breach of our Terms and Conditions

  • During corporate transactions such as mergers, acquisitions, or asset sales, provided your information remains protected

All third parties we work with are required to comply with strict data protection standards to safeguard your personal information.

5. How We Protect Your Information

Spin Casino Canada uses industry-leading security measures to protect your personal data. These include:

  • SSL (Secure Socket Layer) encryption for all data transmissions

  • Advanced firewalls and intrusion detection systems

  • Secure servers located in regulated jurisdictions

  • Regular security audits and vulnerability testing

  • Strict access controls for employees and contractors

  • Continuous monitoring to detect and prevent unauthorised access

Your privacy and security are at the core of our operations at Spin Casino Canada.

6. Cookies and Tracking Technologies

Spin Casino Canada uses cookies and similar technologies to improve your browsing and gaming experience. Cookies help us:

  • Remember your preferences and login details

  • Analyse website performance and traffic

  • Deliver targeted promotions and offers

  • Detect and prevent fraudulent activity

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

7. International Data Transfers

As part of our operations, your personal information may be transferred to and processed in countries outside Canada. These countries may have different data protection laws, but Spin Casino Canada ensures that appropriate safeguards are in place to protect your information, including:

  • Data processing agreements with service providers

  • Compliance with applicable privacy laws and standards

  • Encryption and security measures to protect data during transfer

By using Spin Casino Canada, you consent to these international transfers as described in this Privacy Policy.

8. Data Retention

Spin Casino Canada retains your personal information for as long as necessary to:

  • Provide you with our services

  • Comply with legal, regulatory, and tax obligations

  • Resolve disputes and enforce our Terms and Conditions

  • Maintain security and fraud prevention measures

When your information is no longer required, we securely delete or anonymize it in accordance with industry standards.

9. Your Rights and Choices

Spin Casino Canada respects your rights regarding your personal information. Depending on your location and applicable laws, you may have the right to:

  • Access the personal information we hold about you

  • Correct or update inaccurate information

  • Request the deletion of your information, subject to legal obligations

  • Withdraw consent for marketing communications

  • Restrict or object to certain types of data processing

  • Request a copy of your information in a portable format

To exercise your rights, please contact our support team. We may need to verify your identity before fulfilling your request.

10. Responsible Gaming and Privacy

At Spin Casino Canada, we promote responsible gambling while protecting your privacy. We may use your information to:

  • Monitor gaming activity for signs of problem gambling

  • Provide tools such as deposit limits, self-exclusion, and cooling-off periods

  • Communicate responsible gaming resources and support

All responsible gaming measures are applied with strict respect for your privacy.

11. Updates to This Privacy Policy

Spin Casino Canada may update this Privacy Policy from time to time to reflect changes in legal requirements or our services. We encourage players to review this page regularly. If significant changes are made, we will notify you through our website or via email.

12. Contact Us

If you have questions about this Privacy Policy or how Spin Casino Canada handles your personal information, please contact our support team:

Spin Casino Canada is committed to protecting your privacy and providing a safe, secure online gaming experience.